Abuse Policy

Effective Date: 20th May, 2023

This Abuse Policy ("Policy") outlines the guidelines and procedures for addressing abuse and misuse of Zirasales Limited ("the Service") for our different software products. By accessing or using the Service, you agree to comply with this Policy. If you do not agree with this Policy, you may not access or use the Service.

Prohibited Activities

1.1 Abuse and Misuse

You may not use the Service to engage in any abusive, harmful, or malicious activities, including but not limited to:

  1. Sending spam or unsolicited messages
  2. Engaging in phishing or other fraudulent activities
  3. Distributing malware, viruses, or other harmful code
  4. Conducting any form of hacking, unauthorized access, or data breaches
  5. Impersonating or falsely representing yourself or others
  6. Harassing, threatening, or stalking individuals or entities
  7. Violating any applicable laws or regulations

1.2 Intellectual Property Violations

You must respect intellectual property rights and not use the Service to infringe upon or violate the rights of others, including but not limited to:

  1. Unauthorized use, reproduction, or distribution of copyrighted materials
  2. Trademark infringement or dilution
  3. Unauthorized use or disclosure of trade secrets
  4. Reporting Abuse

If you become aware of any abusive or inappropriate use of the Service, please promptly report it to us using the contact information provided below. Provide detailed information about the abuse, including any relevant evidence or supporting documentation.

Investigation and Action

Upon receiving a report of abuse, we will promptly investigate the matter and take appropriate actions, which may include but are not limited to:

  1. Temporarily or permanently suspending the account of the user engaging in abusive activities
  2. Removing or blocking access to any content or materials that violate this Policy
  3. Cooperating with law enforcement authorities, if necessary

User Cooperation

You are required to cooperate fully with us during any investigation related to abuse or misuse of the Service. Failure to cooperate may result in the suspension or termination of your account.

Data Privacy

We collect, use, and protect your personal information in accordance with our Privacy Policy. By using the Service, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.

Changes to the Policy

We reserve the right to modify or update this Policy at any time without prior notice. It is your responsibility to review this Policy periodically for any changes. Your continued use of the Service after the modifications constitutes your acceptance of the revised Policy.

Contact Us

If you have any questions, concerns, or inquiries regarding this Abuse Policy or the Service, please contact us at legal@zirasales.com